// Acceptance of Agreement
By placing an order with Source of Speed ("SOS"), you acknowledge that you have read, understood, and agree to these Terms & Conditions together with the SOS FAQ, Shipping Policy, Privacy Policy, Return Policy, and any applicable SOS Warranty.
If you do not agree with these Terms, do not place an order.
// Order Review & Processing
Every order is processed strictly in the order it is received. Every order is manually reviewed for accuracy before fulfillment. Standard processing time is 1–3 business days, although many orders ship sooner. Processing time is separate from carrier transit time.
// Expedited Shipping Services
Selecting an expedited shipping service does not guarantee same-day shipment. Expedited shipping purchases priority transportation from the carrier—not immediate fulfillment by SOS. Expedited orders receive priority handling within the fulfillment queue whenever reasonably possible. Carrier service begins only after SOS completes processing and transfers the shipment to the carrier.
Same-day shipping is never guaranteed unless confirmed by SOS in writing.
// Product Information
SOS provides technical information in good faith. Final responsibility for product selection, compatibility, installation, setup, tuning, testing, inspection, maintenance, and safe operation remains with the customer. Assumptions are not engineering.
// Pricing & Availability
Prices, specifications, availability, finishes, materials, and manufacturer information may change without notice.
// Shipping
Orders ship using the carrier selected during checkout or another comparable service when operationally necessary. Carrier transit estimates are not guaranteed by SOS.
// Shipping Responsibility
Once accepted and scanned by the carrier, transportation responsibility transfers to that carrier. SOS will reasonably assist with carrier claims but cannot guarantee claim approval or reimbursement.
// Inspection Upon Delivery
Inspect every shipment immediately. Report shortages, incorrect products, visible or concealed damage within two (2) business days. Retain all original packaging. Provide complete photographs of the carton, labels, packaging, and all damage.
Failure to preserve packaging or documentation may limit SOS's ability to assist with claims.
// Returns & Manufacturer Shipments
Do NOT return products directly to any manufacturer or third party unless expressly authorized in writing by SOS. SOS is not responsible for products shipped to unauthorized locations.
// Warranty
Third-party products are covered solely by the original manufacturer's warranty.
SOS-manufactured products are governed exclusively by the written SOS Warranty.
// Customer Responsibilities
Customers are responsible for providing accurate information, confirming compatibility, following manufacturer instructions, and ensuring proper installation and safe operation.
// Limitation of Liability
To the fullest extent permitted by law, SOS is not liable for labor, installation, towing, downtime, loss of use, missed events, lost profits, or consequential damages. Any liability shall not exceed the purchase price paid to SOS.
// Force Majeure
SOS is not responsible for delays caused by events beyond its reasonable control.
// Policy Authority
No employee, representative, dealer, installer, manufacturer, distributor, freight carrier, or other third party may modify, waive, interpret, or create exceptions to these Terms unless expressly authorized by Source of Speed in writing.
Only written authorization issued by Source of Speed supersedes these Terms.
// Right to Refuse Service
SOS reserves the right to refuse service, decline sales, cancel orders, request additional verification, or reject transactions based on operational standards or other legitimate business reasons.
// Policy Updates
SOS may revise these Terms at any time. Updated Terms apply to future orders after publication.
// Entire Agreement
These Terms, together with the SOS FAQ, Shipping Policy, Privacy Policy, Return Policy, and any applicable SOS Warranty, constitute the complete agreement.
// Contact
For operational procedures and common questions, refer to the SOS FAQ.
Customer support is provided exclusively by email: sos@sourceofspeed.com
- Frequently Asked Questions
- Shipping Policy
- Privacy Policy
- Return Policy